Chair and CEO report

Scope Australia Chair & CEO Images

The last financial year has been a period of integration and consolidation as we continue to unite Scope, Disability Services Australia (DSA) and Home@Scope as one cohesive organisation. By bringing together our collective expertise and resources, we are expanding our impact and solidifying our position as one of Australia’s leading disability service providers.

Our focus over the last year has been to unite and integrate the three entities into one, streamlining the way we deliver services, to ensure we can operate efficiently and effectively. Most importantly, we want to continue offering a high-quality service and consistent experience for all our clients.

Part of our integration efforts involved the collective exploration of our shared values to best articulate who we are as an organisation. This process resulted in the development of a powerful new Purpose, Vision, and Values that unite us and guide our actions. They are the foundation upon which we build a positive culture, provide direction, and offer support to our clients and employees. It is with immense pride that we celebrate and embody these principles each day.

Building on this, we have also united the organisation under a single brand (Scope) to offer a clear and distinct choice as a preferred service provider.

We welcomed a number of new Directors and committee members to Scope’s Board, including Dr Jill Hennessy, Nick Taylor, Anne Howells, Cadeyrn Gaskin, Emily Unity and Emma Olivier. Our Executive Leadership team has seen some significant changes too, including the appointment of Lisa Evans, our new Victorian Chief Operations Officer.

In February, Kate MacRae represented Scope on a panel with other service providers at the Disability Royal Commission (DRC). This was a historic opportunity for Scope to contribute to the final report to the Commonwealth and help inform laws, policies, and structures to ensure a more inclusive and just society. It was also an invaluable opportunity for Scope as we embrace continuous improvement of our services – the information and insights of other panel members, along with the enquiry from the Commission, which provided significant learning and enhancement to our organisation.

We remain resolute to uphold the human rights of everyone we support. Scope’s commitment to human rights is built into our Constitution, and the Frameworks, policies and practices that govern us. As we evolve and grow, this commitment to the United Nations Convention on the Rights of Persons with Disability (2006) and advancing the wellbeing of people with disability, will remain the bedrock of the way Scope delivers services.

In February this year, Kate also attended the Public Advocate’s Award Ceremony at the Supreme Court Library with Denise West, Scope’s Communication and Inclusion Resource Centre General Manager. The Public Advocate Award is presented annually to an organisation that has provided an outstanding contribution to improving the lives and outcomes for people with disability. Scope has partnered with Funds in Court, the 2023 award recipient, to pilot a program to provide consultancy and communication facilitators for people with communication disabilities at Victorian Civil and Administrative Tribunal (VCAT) hearings. The program is in partnership with VCAT and the Transport Accident Commission (TAC).  

We also embarked on the beginning of our journey towards reconciliation with the creation of our first Reconciliation Action Plan. As part of this ongoing commitment, Scope was vocal in its support for the First Nations’ Voice to Parliament and created a suite of accessible resources to help people with disabilities join the conversation and make an informed decision.  


As sector leaders, we recognise our responsibility to foster collaboration and knowledge sharing. Through our strategic partnerships with Swinburne University, Monash University, and the University of Melbourne, we have solidified our position as pioneers in the fields of research and innovation.   


As the face of the disability sector evolves, Scope is determined to continue to deliver high quality services to the people we support. We welcome the Federal Budget’s increased funding of $910 million over five years as a positive step forward. Additionally, initiatives like the National Disability Insurance Scheme (NDIS) Review and the Disability Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disabilities provide significant opportunities to shed light on the realities facing people with disability and identify areas for improvement.  


Scope welcomes these opportunities for reform in the sector and remains dedicated to prioritising the wellbeing, rights, and inclusion of people with disability in all aspects of society.


Looking forward, Scope is poised for a bright future – united in our dedication to support, inform and lead the sector. We are grateful for the dedication and resilience of our service delivery teams, whose efforts ensure the voices of our clients, and their families remain at the core of our services.


This fundamental belief in human rights defines our reason for being now and into the future.


As a leading organisation, we have a role to play in shaping the future of disability services and supports.


We firmly believe the future of the sector should not just informed by people with disability, but it is led by people with  disability. As evidence of our commitment, we have embedded this into in our Board and Committee Charters – that people with disability comprise a significant proportion of governance roles at a Board and Committee level.


Only then can we achieve our vision of people with disability living their dreams.

Purpose, Vision and Values

Creating meaning opportunities for people with disability to belong and thrive

In 2022, we started on a journey of bringing together Scope, Home@Scope and Disability Services Australia, exploring the best of who we are, our shared values and defining our core purpose and vision for Scope.

In developing Scope’s new strategic direction and values, more than 1,200 people participated in surveys, workshops, and forums. This included supported employees together with the Board, clients, and families.

Our reimagined Purpose, Vision and Values draw from our history and are the foundations of what we want for people with disability and our employees in the future. They unite us as we work towards a common goal, build a positive culture, and provide direction and support for everyone to thrive. Our clients will thrive as a result.

Our Purpose, Vision and Values are something to be celebrated and lived every day.


We create meaningful opportunities for people with disabilities to belong and thrive.



Our clients and employees are empowered to live their dreams.


We influence and push boundaries delivering positive change for people with a disability.

Our Values

We celebrate people

We celebrate people

We celebrate Scope’s diversity when we see every person and the contributions they make.

We excel together

We act bravely

We act and speak up for what is right.

We act bravely

We excel together

We excel together in all that matters to our clients and colleagues.


Amplify is Scope’s multi-year strategic program of work to transform the organisation and strengthen our position as one of Australia’s leading disability providers.

It was established in response to the integration of our three entities, the dynamic nature of the NDIS and the broader disability landscape. Like all contemporary disability service providers, Scope needs to have the systems and processes in place that will allow us to quickly respond to changing client support needs and have staff with the skills to deliver those supports.

Collectively, the Amplify initiatives will harmonise and strengthen the work we do and how we do it. It will enhance our high quality supports further, while ensuring consistency and sustainability. By growing and supporting our workforce, Amplify will continue to strengthen Scope as an employer of choice.

This significant works program touches every corner of the organisation. In doing so, our aim is to amplify the positive impact we have on our clients, workforce, and the broader community.

Nine key priorities are aligned to Amplify. Among others, they include:

One Stack Icon

One Stack

Implementing a new client management system that will enable our frontline staff to support our clients even better.

One Team Icon

One Team

Developing a workforce strategy that will set us apart from others in the sector.

One Brand Icon

One Brand

Implementing a Masterbrand strategy to offer a distinct choice for clients.

Enhancing our compliance framework

Enhancing our compliance framework

SIL Strengthening

SIL Strengthening

Streamlining our Supported Independent Living (SIL) service offering to offer a consistent client experience across the organisation.

Service Highlights

Clients supported 
by Scope


Total number of clients supported by Scope

Adults and children who have received therapy and psychology services


Adults and children who have received therapy and psychology services

Clients residing in Supported Independent Living


Clients residing in Supported Independent Living

Clients attending day programs


Clients attending day programs

Independent Living (SIL)


Supported Independent Living homes

Clients accessing Scope employment services


Clients accessing Scope employment services

About Scope

Scope was founded 75 years ago, by families who wanted better support for their children with cerebral palsy. Today, we’re Scope, having welcomed Home@Scope and Disability Services Australia to our operations. Scope is one of the largest not-for-profit disability service providers in Australia, supporting thousands of people with complex intellectual, physical, and multiple disabilities. We operate across Victoria and New South Wales through over 420 service locations.

Our purpose is to create meaningful opportunities for people with disability to belong and thrive. We’re driven by our values, which are integrated into the fabric of everything we do. Simply and clearly articulated, they are: we celebrate people, we act bravely, and we excel together.

We offer a wide range of supports and services to enable people of all ages to achieve their goals. We are a registered NDIS provider and have supported people to successfully move to the new scheme since its inception in 2013.

Our services include Supported Independent Living, Therapy, Early Childhood Intervention, Disability Employment Services, Packaging Solutions, Short Term Accommodation, and Day and Lifestyle Programs.

Services are provided and maintained at a high quality through ongoing evaluation and continuous improvement. We are guided by and comply with NDIS Quality and Safeguarding Framework as well as other regulatory requirements relevant to the sector and our service profile.


Along with delivering high-quality services for people with a disability, Scope has been active in research for more than 30 years, guiding innovative practice in delivering positive and evidence-based outcomes for clients. We’ve also led the way in working with organisations to remove barriers to social inclusion through our pioneering work in Communication Access.

In line with our essential role in the community and as a Not-for-Profit, Scope is compliant with the Corporations Act 2001 (Cth), the Australian Charities and Not-for-Profits Commission Act 2012 (Cth), the Australian Charities and Not-for-Profits Commission Regulation 2013 (Cth), and other relevant legislation. We are a member-based organisation, and our governance is framed within our Constitution, in line with good corporate practice across all Scope entities.


We’ve enshrined the voice of our clients within our governance through the Scope Client Experience and Outcomes Board Committee, and the Client Participation Framework. We have also established a new Client Advisory Panel, providing Scope with a sustainable and reliable mechanism for co-design and shared decision-making with its clients on policy and strategic decisions.

Scope has over 75 years of experience

Overview of services

We have a wide range of services across Scope:

Independent Living (SIL) Icon


We support clients in specialist disability accommodation to live independently, assisting them with daily living and personal care. We focus on delivering meaningful choice and control, supporting clients to participate in the decisions and daily running of their homes. Our SIL teams are trained to support people with a variety of complex needs and assist them to find opportunities for new social activities and interests in the community. Operating across Victoria and New South Wales, we offer group homes with 24/7 support, purpose-built, traditional family homes and high physical needs residences. Our services in New South Wales also offer villa complexes and independent villas.

Short Term Accommodation 
and Assistance (STAA) Icon

Through a short stay at one of our STAA homes, clients can learn independent living skills and engage with their local community. This also gives family and carers a chance to take a break from their daily routine. Scope offers STAA services for both adults and children across Victoria and New South Wales. Our STAA stays include assistance with social and community participation as well as at-home activities (self-care and life skills training for independent living).

Therapy and Allied Health Services Icon

Our specialist therapy services include physiotherapy, speech pathology, occupational therapy, and psychology. We have extensive experience in childhood early intervention services to support children with development delay. Our new integrated therapy approach is family and community-centred, with greater access to a broader range of supports. Services include: Psychology, Speech Pathology, Occupational Therapy, Positive Behaviour Support Therapy, Regulated Restrictive Practices, Psychometric Assessments, Registered Nurse, Telehealth
and Training and Consultancy.

Positive Behaviour Support

We’re a leader in the field of positive behaviour support. Our multidisciplinary service supports people with behaviours of concern or challenging behaviours to live a better quality of life. We deliver holistic solutions with the aim of reducing the use of restrictive interventions.

Day & Lifestyle Options and Social Connections Icon

Our Day and Lifestyle Options in Victoria, and Social Connections program in New South Wales, are fun and dynamic spaces for people to build new skills and make new friends. Our programs are tailored to each client’s goals and interests. This could include building friendships, learning new skills, or pursuing a favourite recreational activity. Participating in the local community can include volunteering at local businesses, engaging in activities such as surfing, bowling, rock-climbing, bingo, or dining out at cafes in a group environment. We offer group-based and individualised programs in centres and in the wider community.

Specialised Communication Services

Scope offers specialised Augmentative and Alternative Communication (AAC) services to help people with complex communication needs get personalised, high quality communication aids.

Access and Inclusion Services for Organisations

We enable organisations to improve access and inclusion of people with disability. Our flagship offering is Communication Access Accreditation, awarded to businesses that meet communication access standards. Over 180 businesses and services in Victoria have been awarded the symbol, and this work continues to gain national and international attention and interest. Other solutions include staff training and accessible information translation.

Support Coordination

We support people to understand their NDIS plan, then work with them to identify and purchase the supports and services needed to reach their goals.

Individualised Living Options (ILO) – Exploration and Design

Our specialised team assists people to explore different possibilities when it comes to finding the right place to live. We apply an individualised and tailored approach to design a personalised support arrangement for clients ranging from applying for a rental property to living in a shared home with others.

Disability Employment Services Icon


Our dedicated Disability Employment Service (DES) in New South Wales offers clients regular ongoing support through the job search process and assistance with staying in work. DES is funded by the Australian Government for eligible jobseekers. We assist participants with eligibility checks, finding jobs that suit their needs and career goals, working with clients and employers to keep people employed. We work closely with employers to set up a lasting working environment so that it is a successful outcome for both the jobseeker and employer.
For clients who are ready to join the workforce, our Registered Training Organisation, Macquarie Employment Training Services (METS), offers the LearnAbility program. Run over four-to-six weeks, we help job seekers of all ages upskill and ready themselves, before introducing them to one of our partner businesses.

Packaging Solutions Icon


This is one of the services offered by our Australian Disability Enterprise (ADE) supported employment teams, located in New South Wales. We offer supported employment opportunities where clients can work in a friendly supported environment, earn a wage, learn new skills and make friends. We pack and label products for a range of different business clients located locally, in wider Australia and around the world.



Macquarie Employment Training Services (METS) is a Registered Training Organisation (RTO) and approved Smart and Skilled provider in New South Wales. Through METS, participants can achieve nationally recognised qualifications or choose from a range of short courses. Areas of learning include: Early Childhood Education and Care, Community Services, Retail and Hospitality, Business and Leadership, Individual Support and Disability, First Aid and CPR, Supply Chain Operations.

Our METS team was recently recognised at the NSW Training Awards as a High Performing Provider.

Assistance with 
Daily Living


We offer daily support at home and in the community and help clients achieve individual goals. NDIS Support Categories covered include Assistance with Daily Life, Improved Living Arrangements, Increased Social & Community Participation, Improved Relationships, and Improved Daily Living.

School Leaver Employment Support Services

Our School Leaver Employment Support (SLES) service helps prepare clients to join the workforce in New South Wales. We offer individualised support whilst transitioning from high school into the workforce by focusing on clients goals, supporting them to develop important skills like confidence and communication.
We offer practical activities, work experience and volunteering opportunities, as well as individual support options and support further training and education. We help prepare resumes, practice interviewing, and assist with time and financial management. The program runs from three months to two years, depending on individual needs.

Map of services

New South Wales

Financial highlights 2022–23

Profit and loss

Scope is committed to delivering our purpose through high-quality services now and into the future.

The Financial Report outlines Scope’s ongoing focus on delivering high-quality services sustainably within the NDIS environment. Scope aims to continually improve our efficiency and effectiveness in the delivery of our purpose. We do this by maximising our resources in an ethical and sustainable manner.

Statement of Surplus or Deficit for the year ended 30th June 2023 $ '000s
State Government
Federal Government
Rendering of Services
Donations and Fundraising
Total Income
Staff and Related
Total Expenses
Surplus for the Year

Balance sheet

Statement of Financial Position as at 30th June 2023 $ '000s
Cash and Deposits
Other Financial Assets (Investments)
Receivables and Other
Total Current Assets
Non Current Assets
Property, Plant, and Equipment
Other Financial Assets (Investments)
Receivables and Other
Other Assets
Right-of-use Assets
Total Non Current Assets
Total Assets
Current Liabilities
Trade and Other Payables
Employee Benefits
Contract Liabilites
Lease Liabilities
Total Current Liabilities
Non Current Liabilities
Contract Liabilities
Other Non Current Liabilities
Lease Liabilities
Total Non Current Liabilities
Total Liabilities
Net Assets
Retained Earnings
Total Equity

Revenue by source

Federal Government 75%

   State Government


   Finance, rental and other income


   Rendering of services


   Donations, bequests & fundraising


Expenditure by type

Employee expenses 86%





   Depreciation, amortisation & impairment


   Client costs


   Maintenance & vehicles


Revenue by category

Support Independent Living 83%

    Lifestyle Options




   Employment Solutions


   Short Term Accommodation


   Therapy & Psychology




Scope Board of Directors

Scope Australia Sanchia Aranda

Professor Sanchia Aranda AM, PhD, MN, GAICD


Professor Sanchia Aranda AM, PhD, MN, GAICD

Professor Sanchia Aranda AM brings a wealth of knowledge and experience in both management and governance to her role in leading Scope’s Board. With a strong commitment to reducing health and social inequalities...
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Scope Australia Gary Binkworth

Gary Brinkworth, BEc, GAICD

Deputy Chair

Gary Brinkworth, BEc, GAICD

Gary Brinkworth comes to Scope with a wealth of experience as a CEO and Company Director and a passion for clients and service delivery...
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Scope Australia Sarah Anderson

Dr Sarah Anderson, PhD, BPO, MPH

Dr Sarah Anderson, PhD, BPO, MPH

Dr Sarah Anderson joins Scope with a passion for equity and inclusion, and experience in the regulatory, disability, academia, and healthcare sectors, and lived experience of disability...
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Scope Australia Brendan Earle

Brendan Earle, BA, LLB

Brendan Earle, BA, LLB

Brendan Earle is a commercial lawyer with extensive experience in corporate law, governance, finance, and strategy. He believes that every individual should be free to pursue their goals and aspirations, but that no one should be left behind....
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Scope Australia The Hon Jill Hennessy

The Hon Jill Hennessy, LLM, LLB, BA, GAICD

The Hon Jill Hennessy, LLM, LLB, BA, GAICD

The Hon. Jill Hennessy joins Scope’s Board of Directors after an extensive career in prominent government and Ministerial roles...
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Scope Australia Barbara Hingston

Barbara Hingston AM, BA (Admin), BSW, GAICD

Barbara Hingston AM, BA (Admin), BSW, GAICD

Barbara Hingston is a professional Non-Executive Director, skilled in health and social services, governance, management, consumer and public stakeholder engagement...
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Scope Australia Marcell Judkins

Marcell Judkins, BBus, FCPA, MBA, FAICD

Marcell Judkins, BBus, FCPA, MBA, FAICD

Marcell Judkins combines her passion for finance and business with her drive to be an active member in the wider community as a Director on the Scope Board...
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Scope Australia Andrew Richardson

Andrew Richardson, BSc, LLB, MBA, FAIM, FAICD

Andrew Richardson, BSc, LLB, MBA, FAIM, FAICD

Andrew Richardson brings extensive executive leadership, governance and disability sector experience to Scope...
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Scope Australia Serge Sardo

Serge Sardo, GradDipPsych, MBA, MAICD

Serge Sardo, GradDipPsych, MBA, MAICD

Serge Sardo is passionate about contributing to the lives of people with a disability. As a registered psychologist, Serge has spent many years counselling people with disability and advocating on their behalf....
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Scope Australia Nadine White

Dr Nadine White, BLawsAdmin, LLB (Hons), PhD, GAICD

Dr Nadine White, BLawsAdmin, LLB (Hons), PhD, GAICD

Dr Nadine White brings to Scope a strong, vested interest in social inclusion, impact, and working to improve outcomes for individuals and communities...
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Executive Leadership Team

Scope Australia Kate Macrae

Kate MacRae

Chief Executive Officer

Kate MacRae

Kate joined Scope in April 2022. She has extensive experience in the disability and healthcare sectors, having held various executive and director roles...
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Scope Australia Lee Carpenter

Lee Carpenter

Chief Operating Officer NSW Scope/Disability Services Australia

Lee Carpenter

Lee joined Scope in January 2021 as Chief Growth Officer NSW. He was previously the Deputy CEO of Northcott Disability Services...
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Scope Australia Lisa Evans

Lisa Evans

Chief Operations Officer Victoria

Lisa Evans

Lisa joined Scope in 2023 in the new statewide position of Chief Operations Officer Victoria. She brings with her over 30 years of knowledge and experience in senior roles across health, nursing and disability sectors....
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Scope Australia Liz Cairns

Liz Cairns

Chief Strategy and Transformation Officer

Liz Cairns

Liz joins Scope with over 25 years’ experience in the areas of health and disability in both New Zealand and Australia...
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Scope Australia Clare Jennings

Clare Jennings

Chief Client Experience, Risk and Compliance Officer

Clare Jennings

Clare joined Scope in November 2021. She has more than 20 years of experience in the health, community services and aged care sectors in Australia and the United Kingdom...
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Scope Australia Bruce McCowan

Bruce McCowan

Chief People Officer

Bruce McCowan

Bruce joined Scope as the Interim Chief People Officer in late 2022 and was appointed as Chief People Officer in May 2023...
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Scope Australia Ian Morgan

Ian Morgan

Chief Financial Officer

Ian Morgan

Ian joined Scope in 2011 as Chief Financial Officer. He is a Chartered Accountant with a Bachelor of Science (Honours) in Physics...
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Scope Australia Sid Shekar

Sid Shekar

Chief Information Officer

Sid Shekar

Sid joined Scope in December 2020 and leads the IT function and Enterprise Project Management Office for the organisation...
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Governance and Organisation Structure

Corporate Governance Statement

Scope Australia Celebrating 75 Years
1300 4 72673


Level 2, 109 Burwood Road
Hawthorn 3122
Victoria, Australia

Accurate as of June 2023

© Copyright Scope 2023